The Regional Aircraft Customer portal aims to provide users with a single gateway to our entire suite of online services and key information.
Key Portal Benefits
- Provide customised information 24/7, 365 days a year.
- Increase visibility of our key business streams.
- One single point of entry to all Regional Aircraft Online Services.
- Increase security through each user having a unique logon.
- Email alerts based on user profiles to enhance communication.
- Improve customer service and satisfaction.
Benefits of our Online Services:
ELECTRONIC FLEET DATA MANAGEMENT SYSTEM (EFDMS)
- Fast and easy comparisons of operator data to world fleet data on a regular basis.
- Many Trend Monitoring features to help spot potential problems earlier.
- Identify and use the "Best Practices" highlighted by the EFDMS to reduce individual operator costs.
- Produce consistent regular reports to satisfy any regulatory authority.
TECHNICAL SUPPORT INFORMATION (TSI)
- Easy access to technical information
- View all EPFUs by aircraft type
- Carry out in-depth investigations by accessing SILs, AOMs and much more.
- Search engine facility to enable easy key word searching
SPARES ON THE WEB
- Self-service ordering in easy steps: Create quotes and turn into orders.
- Ability to view pricing and availability of stock.
- Capability to track and trace orders and view credit history.
- Reduce the supply chain cycle time.
iSAPPHIRE Online Publications
- Brings you your own digital online manual library containing a full set of manuals.
- Online manuals are always at the latest revision standard.
- Gives you the ability to view, print and download your manuals.
- WYSIWYG page viewing gives the user familiarity with the printed manuals
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